Frequently Asked Questions
Everything you need to know about shopping with Jeffers.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your materials sustainably sourced?
At Jeffers, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you ship internationally?
Yes, Jeffers ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.